FAQ
Good questions, quick answers.
Booking, the cart, boxes and platters, and the details in between. Something else on your mind? Call 956-305-1688 or email jess@lavendergrazeco.com.
Quote within4hours
By topic
Booking, the cart, boxes, and payment.
01
Booking
How far in advance do I need to book?
For the mobile cart, we recommend booking at least 5 to 7 days in advance to ensure availability and proper preparation. For larger events or busy weekends, earlier booking is appreciated. Grazing boxes and platters require 48 hours notice.
Is there a minimum order?
The mobile grazing experience has a 40 guest minimum. Petite Graze boxes have a minimum of 10.
What areas do you serve?
We're available throughout McAllen and the entire Rio Grande Valley. A travel fee applies to events outside 50 miles.
How quickly will I hear back?
We respond within 4 hours with your personalized quote.
02
The cart
What's included in the service?
Your charcuterie experience includes premium ingredients, professional presentation, all necessary serving utensils, plates, napkins, and setup. We handle everything so you can enjoy your event.
Can you add our logo to the cups?
Custom logo labels are a $1 upgrade per cup.
03
Boxes & platters
How much notice do you need?
All orders require 48 hours notice.
Do you offer pickup or delivery?
We offer both pickup and delivery. Free local delivery on all orders over $50.
Is there a minimum on other boxes and platters?
The price list lists a minimum only for Petite Graze (10 units). All other boxes and platters have no minimum.
04
Dietary & payment
Can you handle dietary needs?
Lavender Graze Co. has a carefully curated selection of ingredients to choose from for your event. Should the need arise for substitutions, there may be an extra charge depending on availability.
How do deposits and payment work?
If your event is more than 30 days out, we will require a $250 non-refundable deposit to hold your date. Anything within 30 days will be required to pay a 50% deposit to hold the date, and the second payment will be due 48 hours before the event date.
What is your cancellation policy?
Our deposits are non-refundable. However, we will gladly reschedule your event to a new date if requested within 30 days of the original event date.
How do I get 10% off my first event?
Join our VIP list for exclusive charcuterie tips and special offers.
Check your date
Let us elevate your event.
Tell us about your event and we'll create a custom charcuterie experience that wows your guests. We respond within 4 hours with your personalized quote.